Contact

Get in Touch

We'd love to hear from you. Whether you have questions about our premium pet products, need assistance with an order, or want to learn more about URBAÈ, our team is here to help.

Contact Information

Email: info@urbae.pet
Location: Hong Kong

For order inquiries, product recommendations, or general questions, please reach out via email and we'll respond within 24 hours during business days.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM HKT
Saturday - Sunday: Closed

We're committed to providing exceptional service to urban pet parents across Hong Kong and beyond. Thank you for choosing URBAÈ - where premium design meets pet wellness.