Shipping policy

URBAÈ Shipping & Global Logistics

At URBAÈ, we curate a global selection of premium wellness essentials sourced from artisanal suppliers across the United States, Australia, and Europe. Our commitment to quality means we source from the best, regardless of where they are located.

Delivery Timelines Because our collection is curated globally, shipping times vary depending on the origin of the artisan and your location.

• Standard Delivery: Most orders arrive within 5 to 15 business days.

• Processing Time: Please allow 1–3 business days for our partners to prepare your order for transit.

Tracking Your Order Once your selection has been dispatched, you will receive a confirmation email containing your tracking number. This allows you to follow your package’s journey from the artisan’s studio to your urban sanctuary.

Customs & Import Duties Please note that for international shipments, orders may be subject to local import duties and taxes. These charges are the responsibility of the recipient.